So you’ve just spent hours waiting for Windows 10 to install a huge update you didn’t even ask for, you finally get back to doing some work, and now you keyboard’s acting strangely?
Are you pressing the @ key, only to get quotation marks?
Is your pound sign giving you a hash?
Don’t worry, I’ve got the solution.
Continue reading “Keyboard is working strangely after Windows 10 update”
A lot of the people I help out with iPads have recently been asking me the same question: why does my iPad suddenly have a split in the screen, showing 2 web pages?
Here’s the solution.
Continue reading “How to get your iPad out of Split View in Safari”
This question comes from one of my customers:
I can read my Kindle books on the Kindle iPad app. But when I look for new books to read, I can only download samples. Is it possible to buy Kindle books on the iPad?
Although you can’t buy Kindle books directly from the iPad app, you can still buy them on the iPad. Let’s find out how.
There are two ways to buy Microsoft Office for your home computer. You can buy a subscription to Office 365, or you can buy Office 2016 as a one-off purchase. Which is best for you? Let’s find out.
Have you set up two-factor authentication on your Apple account, only to find that you iCloud email address stops working? I’ve got the answer for you.
You may already know that Apple’s two-factor authentication (2FA) means that whenever you sign in to your Apple ID or your iCloud account on a new computer, they send a text message to confirm that it’s really you.
This is a fantastic security feature, but it can cause problems with your iCloud email address. Email programs such as Windows 10 Mail, Thunderbird and Android Mail don’t know how to deal with a password plus a text message. After turning on 2FA, you may find that your emails no longer come in, or that you can’t set up emails on a new device.
The answer is quite simple – you need to go to the Apple website and ask for an app-specific password.
Continue reading “Setting up iCloud email when you have 2 Factor Authentication”
Are you trying to remove a printer, but it just won’t delete? I’ve got some great tips that should get rid of it in no time.
I was working on a computer the other day – we needed to remove the printer and reinstall it again. The problem was, when we right-clicked on the printer and tried to remove the device, it just stayed on ‘removing device’. Nothing we did would get rid of it. Now like with any IT problem, the first thing we did was turn the computer off and on again, but in this case that wouldn’t do it.
So, I’ve got a list of 6 things I’d like to share with you that should get rid of a stuck printer that you can’t delete.
Continue reading “How to remove a printer that can’t be deleted”
So what is a good free antivirus for Windows XP and Windows Vista?
Well that’s another week of tech support finished. One thing I’ve noticed this week is there are a lot of people who still have Windows XP or Windows Vista.
Windows XP expired three years ago, which means there haven’t been any security updates for three years. Windows Vista expired a month ago, so that’s also not getting security updates any more. I understand this is the real world, and people can’t afford to upgrade to the latest thing all the time. I understand, and I want to help people keep those computers secure, so I’m always looking for the best free antivirus – in this case the best free antivirus for Windows XP and Vista.
